Basic information regarding the protection of personal data transferred to Denkmal Travel (TURSAB No. 14742) – Genius Tourism Health Services Consulting Domestic and International Trade Ltd. is provided below. Denkmal Travel presents the following statements to our customers and third parties using our website in order to fulfill the disclosure obligation arising from Article 10 of the Personal Data Protection Law No. 6698 (“KVKK”). Denkmal Travel reserves the right to update this Privacy Notice at any time in light of changes to applicable legislation.
1) What is the legal basis for Denkmal Travel’s collection of personal data?
Various laws contain regulations regarding the use of our customers’ personal data. First and foremost, the principles of personal data protection are established by the Personal Data Protection Law (KVKK). In addition, Law No. 6563 on the Regulation of Electronic Commerce also contains provisions regarding the protection of personal data. The Turkish Penal Code No. 5237 also provides for criminal penalties in certain cases to ensure the protection of personal data.
Furthermore, the collection and use of data are necessary to fulfill our obligations arising from the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.
2) What methods does Denkmal Travel use to collect personal data?
The data provided by our customers who conduct transactions on the www.denkmaltravel.com website is processed by Denkmal Travel in accordance with our customers’ consent and the provisions of applicable laws.
The www.denkmaltravel.com website, owned by Denkmal Travel, uses cookies. A cookie is a file—typically consisting of letters and numbers—that is stored on the internet browser or hard drive of the device being used, enabling the identification of that device.
In order to provide better service to visitors of www.denkmaltravel.com and within the framework of its legal obligations, Denkmal Travel will collect, process, share with third parties, and securely store your browsing information, provided that such information is not used for purposes or within a scope beyond those specified in this Privacy Policy.
www.denkmaltravel.com stores information collected through cookies, log files, clear GIFs, and/or third-party sources to create a summary of your preferences. www.denkmaltravel.com may track your browsing information and/or usage history on the site in order to provide you with personalized advertising, promotions, and marketing offers, or to improve the website for you and/or determine your preferences.
www.denkmaltravel.com may match information collected from you on the site through different methods—such as information collected online and offline—or at different times, and may use this information in conjunction with information obtained from other sources, such as third parties.
3) How Are Cookies Used on the Website?
The website www.denkmaltravel.com, owned by GENIUS TOURISM HEALTH SERVICES CONSULTING DOMESTIC AND INTERNATIONAL TRADE LTD., uses cookies. A cookie is a file—typically consisting of letters and numbers—that is stored on the internet browser or hard drive of the device being used, enabling the identification of that device.
www.denkmaltravel.com stores information collected through log files, clear GIF files, and/or third-party sources to create a summary of your preferences.
We use two types of cookies across our websites: session cookies and persistent cookies. Session cookies are temporary and remain active only until you close your browser. Persistent cookies remain on your hard drive until you delete them or they expire (how long they remain on your device depends on the cookies’ “lifetime”).
www.denkmaltravel.com uses cookies to remember your preferences and personalize your website experience. This includes cookies that save your password and keep your website session open, thereby sparing you the hassle of entering your password multiple times on each visit, as well as cookies that recognize and remember you during subsequent visits to the website.
www.denkmaltravel.com uses cookies to track how you use the website, including measuring your usage—such as where you accessed the website from, what content you viewed on the site, and the duration of your visit.
The www.denkmaltravel.com website may also use cookies to implement “advertising technology” in order to serve you ads that it believes may interest you when you visit search engines, the website, or websites where the website displays ads. Advertising technology uses information about your previous visits to the website and to websites where the website displays ads in order to serve you personalized ads. When serving these ads, a unique third-party cookie may be placed on your browser so that the website can recognize you. Denkmal Travel also uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to analyze, through statistical information and reports, how users interact with the website, mobile app, and/or mobile site. For more information about the use of Google Analytics (including opt-out options), please visit: http://www.google.com/intl/tr/policies/privacy/#infocollect
You can use the following methods to accept or reject cookies:
| Google Chrome | : | You can allow or block cookies by clicking the “lock icon” in your browser’s address bar and selecting the “Cookies” tab. |
| Internet Explorer | : | You can manage cookies by clicking the “Security” tab under “Tools” in the top-right corner of your browser and selecting ‘Allow’ or “Block.” |
| Mozilla Firefox | : | Click the “Open menu” tab in the upper-right corner of your browser. You can manage cookies by clicking the “Options” icon and selecting the “Privacy and Security” button. |
| Opera | : | You can manage cookies by selecting “Advanced” in your browser’s “Preferences” section and then going to the “Cookies” section. |
| Safari | : | You can manage all your cookies by selecting the “Safari” tab in your phone’s “Settings” and then going to the “Privacy and Security” section. |
4) For what purposes does Denkmal Travel use personal data?
Denkmal Travel may record, store, update, disclose to third parties, transfer, classify, and process your personal data to the extent permitted by law.
Your personal data is used for the following purposes:
- To verify the identity of the person making or arranging a purchase through the website,
- To record the address and other necessary information for communication,
- To communicate with our customers regarding the terms, current status, and updates of the contracts we have entered into under the Distance Selling Agreement and the relevant provisions of the Consumer Protection Law, and to provide the necessary information,
- Prepare all records and documents that will serve as the basis for processing, whether in electronic (online/mobile, etc.) or paper format,
- To fulfill the obligations undertaken pursuant to the contracts we have entered into under the Distance Selling Agreement and the relevant provisions of the Consumer Protection Law,
- To be able to provide information to public officials upon request and as required by law regarding matters related to public safety,
- To provide our customers with a better shopping experience, to inform them about products they might be interested in “by taking their interests into account,” and to communicate our promotions,
- To increase customer satisfaction, to get to know our customers who shop on our website, to use this information in customer segmentation analysis, to use it in various marketing and advertising activities, and, in this context, to conduct surveys electronically and/or in person through partner organizations,
- To be able to make recommendations to our customers through our affiliated institutions and solution partners, and to keep our customers informed about our services,
- To evaluate customer complaints and suggestions regarding our services,
- In order to fulfill our legal obligations and exercise our rights under applicable laws,
5) How does Denkmal Travel protect your personal data?
Personal data shared with Denkmal Travel is under the supervision and control of Denkmal Travel. As the data controller, Denkmal Travel has assumed responsibility for establishing the necessary organizational structure and implementing and updating technical measures to protect the confidentiality and integrity of the information, in accordance with the provisions of applicable laws and regulations. Aware of our obligations in this regard, we conduct periodic penetration tests in accordance with international and national technical standards pertaining to data privacy, and we would like to inform you that we continuously update our data processing policies accordingly.
6) Does Denkmal Travel share your personal data?
The sharing of our customers’ personal data with third parties takes place within the scope of the customers’ consent, and as a general rule, personal data is not transferred to third parties without our customers’ consent.
However, personal data is shared with courts and other public institutions solely to the extent required by our legal obligations. Additionally, personal data is transferred to contracted third parties to enable us to provide the services we have committed to and to perform quality control on the services provided.
The necessary technical and legal measures are taken to prevent rights violations during the transfer of data to third parties. However, Denkmal Travel is not liable for violations arising from the data protection policies of the third party receiving the personal data or from risks falling within the third party’s area of responsibility.
Your personal data is shared with Denkmal Travel’s shareholders, our direct and indirect domestic and international affiliates, program partner institutions and organizations with which we collaborate to conduct our operations, domestic and international individuals and entities from whom we obtain cloud-based data storage services, domestic and organizations with which we have agreements to send commercial electronic communications to our customers, the Interbank Card Center, banks with which we have agreements, and various domestic and international agencies, advertising companies, and survey firms, as well as other domestic and international third parties and our relevant business partners, as part of various marketing activities aimed at providing you with better service and ensuring customer satisfaction.
7) What are your rights under the Personal Data Protection Law?
Under the Personal Data Protection Law, you have the right to:
- Find out whether your personal data has been processed,
- Request information if it has been processed,
- Find out the purpose of processing and whether it is being used in accordance with that purpose,
- Know the third parties to whom your personal data has been transferred within or outside the country,
- Request the correction of your personal data if it has been processed incompletely or incorrectly,
- Request that your personal data be erased or destroyed under the conditions set forth in Article 7 of the Personal Data Protection Law,
- Request that the third parties to whom your personal data has been transferred be notified of the actions taken pursuant to subparagraphs (4) and (5) above,
- To object to a decision made solely through automated processing that adversely affects you,
- To request compensation for any damages you may have suffered as a result of the processing of your personal data in violation of the KVKK.
8) How can I stay informed about changes to the laws regarding personal data?
The rights you possess under the KVKK are obligations of Denkmal Travel. We would like to inform you that we process your personal data with this awareness and to the extent required by law; that in the event of legal changes, we will update the information on this page to comply with the new legislation; and that you can easily track these updates at any time through this page.
9) How can I be sure that my data is kept up-to-date and accurate?
Pursuant to Article 4 of the Personal Data Protection Law (KVKK), Denkmal Travel is obligated to keep your personal data accurate and up-to-date. In this regard, in order for Denkmal Travel to fulfill its obligations under applicable legislation, our customers must share their accurate and up-to-date data with Denkmal Travel. If your data changes in any way, please contact us via the communication channels listed below to update your information.
10) Would you like to ask Denkmal Travel a question about your personal data?
You can contact us at any time at info@denkmaltravel.com with any questions or comments regarding your personal data.